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1) First 60 Minutes: Quick Checklist

Reverse the line: Recheck the area around the seat/row where you think you left the item.

Inform the driver/station attendant immediately: Vehicle line number, departure time, and current stop are valuable.

Leave contact information: Name/surname, phone number, and brief description of the lost item (color/brand/feature).

Check digital traces: NFC/tagged wallet/bag, Bluetooth tracker (if applicable), last location.

Quick note: Don't delay canceling/renewing your ID/driver's license/card loss (details below).

2) City-Based Quick Contact Points

The following methods summarize the logic for contacting municipal/business lost-item offices. Most organizations use online forms or call centers; be sure to include the date, time, and line/stop in your application.

Istanbul:
Metro/Tram/Metrobus: Track through the operator's lost property unit and online forms.
Tip: If you don't have a license plate or driver's card, create a search report using the line name + departure time.

Ankara:
EGO/Metro/ANKARAY/Bus: When creating a report, the card's movement record can be helpful in verifying your time.

Izmir:
İZBAN/Metro/ESHOT: Station information points + web forms. The item's distinguishing feature (e.g., case color, label) must be included on the application form.


3) Special Circumstances: ID, Wallet, Passport, Electronic Card

Turkish Republic of Turkey ID Card: Report the loss through e-Government and schedule a renewal appointment; contact banks to prevent misuse by those who find the old card.

Driver's License/License Plate: Initiate the renewal process through the Police/Civil Registry Office.

Passport: Contact the provincial civil registry office and, if necessary, the consulate as soon as possible.

Bank Cards: Immediately close/block your card through mobile banking.

Phone/Laptop: Activate "Find My Device" services, disable the SIM card; consider registering your IMEI and submitting a security report.

4) How to Write a Lost Property Report? (Copy/Paste Template)

Title: Black backpack with blue lid - M2 line, around 8:30 AM

Date/Time: October 13, 2025 - 8:00 AM - 9:00 AM

Destination: Yenikapı - Hacıosman (noticed near Levent)

Details: 15" laptop sleeve, red keychain in front compartment, notebook with name inside.


5) Online Takip: Kaydınızı Nasıl Güçlendirirsiniz?

Net betimleme: Renk/marka/model + ayırt edici aksesuar.

Zaman penceresi: “08:20–08:40” gibi daraltılmış aralık, eşleşmeleri artırır.

Belge/Fotoğraf: Kutudan çıkarılmış seri numarası, fatura/garanti fotoğrafı eşleştirmeyi hızlandırır.

Source: ChatGPT

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If a new application is made for a lost ID card, does the old one become invalid?