Thanks to the lost property service offered by IETT, you can reach your belongings that you have forgotten in public transportation vehicles.
Where are Lost Properties Stored?
IETT buses, metrobuses, nostalgic trams, tunnels and items found at stops are collected and stored at the Karaköy Lost Property Office. In this way, you can get information about your lost items from a single center and get your items back.
How to Inquire About Your Lost Properties?
You can visit the IETT website to inquire about your lost items or call the Karaköy Lost Property Office directly. You can enter the lost property inquiry section on the website and provide detailed information about your lost item and find out whether your item has been found.
Receiving Process
If your belongings are found, you can collect them after certain identification information and verification steps. When collecting your belongings, do not forget to have the necessary documents with you for identification verification. Lost belongings are stored for 30 days at the Karaköy Lost Property Office. Items not collected during this period are transferred to the relevant institutions to be delivered to those in need. Therefore, it is important to inquire about and collect your lost belongings as soon as possible.
You can use the following information to reach the Karaköy Lost Property Office:
Address: Karaköy, Istanbul
Phone: (0212) 153 00 00
İETT's lost property service works meticulously to ensure that passengers retrieve their lost belongings safely and quickly. Thanks to this service, it is now much easier to reach your lost belongings in public transportation vehicles.
You can visit İETT's official website for detailed information and lost property inquiries. On the other hand, you can call Alo 153 Call Center for your lost Istanbulkart reports.
Wherever you are in Turkey, including Istanbul, you can post a free lost item ad on our website for your lost item(s); and you can also post an unclaimed item ad for an unclaimed item you find, ensuring that the item in question reaches its owner.
